Shipping & Returns
Items purchased from Melissa Nordics may be returned within 14 days of receipt. To be eligible for a return, the item must be:
- Unused and in its original condition
- Returned with all original packaging
If you wish to initiate a return, please contact us at: melissa@valdagency.com. Once your return request is confirmed, please send the item to:
VALD DISTRIBUTION ApS
Kærvej 3-5
Herning 7400
Denmark
The customer is responsible for return shipping costs and arranging the return shipment. Once your return is received, it will be carefully inspected and refunded. You will be notified via email whether the return has been accepted or rejected. If approved, the refund will be issued to the original payment method used for the purchase.